Help us keep client conversations clear, organized, and moving.

At F.Learning Studio, people come to us when their message is important, but hard to explain.

• A compliance topic that cannot be vague.
• A healthcare concept that must be accurate.
• A product that is valuable, but takes too long to understand.

They are not just buying animation. They are buying clarity, so teams can learn, act, and avoid costly confusion.

That is where you come in.

We are looking for an Account Coordinator / Junior Account Executive who is organized, communicative, and reliable — someone who can help turn client interest into a smooth, well-managed sales and onboarding process.

Your mission

You help potential clients go from:

“We might need something…” → “We understand the next step, feel supported, and are ready to move forward.”

You will help keep conversations organized, follow up clearly, prepare materials, and make sure nothing important gets lost between first contact and project handoff.

What your days will look like

1) Build and develop client relationships 

• Support client communication through email, calls, and follow-up messages.
• Understand client challenges and identify opportunities where F.Learning can provide value. 
• Help prepare recap emails, proposals, and coordination documents.
• Build trust with decision-makers and guide conversations toward meaningful business opportunities. 
• Make sure clients feel supported, responded to, and well taken care of.

2) Keep the sales and onboarding clients process organized

• Track opportunities from first contact to signed project and handoff.
• Update CRM, notes, timelines, and internal records neatly.
• Coordinate with Account, Production, L&D, and Marketing teams to keep information aligned.
• Help ensure promises, files, and next steps are handed over properly.

3) Support the team with structure and reliability

• Follow up on pending items, timelines, and client feedback.
• Help organize documents, meeting schedules, and proposal materials.
• Spot missing information early and ask the right practical questions.
• Use AI tools and simple systems to work faster and more clearly.

4) Nurture and grow existing accounts 

• Maintain strong relationships with existing and past clients.
• Stay in touch with clients after project completion and identify opportunities for future collaboration.
• Understand client business goals and proactively suggest relevant solutions.
• Help ensure clients see F.Learning as a trusted long-term partner rather than a one-time vendor.
• Track account health and follow up regularly to strengthen relationships over time.

The kind of person who thrives here

You enjoy building relationships and creating business opportunities.

You do not need to be an aggressive salesperson. We care more about curiosity, communication, and long-term relationship building than high-pressure selling.

You are likely a fit if you:

• Communicate clearly and professionally.
• Are organized and good at keeping track of details.
• Follow up well and do not let things slip.
• Enjoy helping conversations move toward action.
• Can coordinate across people and tasks without chaos.
• Learn quickly and are comfortable using tools and systems.

Your background helps if you have

• A Bachelor’s degree, or you are in your final year of university.
• Experience in Business Development, Account Management, Client Success, Sales, or related roles. 
• Strong spoken and written English.
• Good communication and coordination skills.
• A careful, proactive, “I’ll handle it” attitude.
• Experience in account support, client service, project coordination, sales support, or related work is a plus, but not required.

Life at F.Learning

We are serious about results — and allergic to drama.

We treat people like people. Respect and open communication are default settings.

We focus on doing great work and enjoying the process.

We learn constantly, and we invest in people who want to grow.

Also: snacks. Lots of snacks. Because client follow-up is better when you are not hungry.

Why join us

• Clients: 99% international across industries → you will level up intercultural communication fast.
• Salary: negotiable + 13th-month salary + performance bonus.
• Bonuses: International Workers’ Day, Vietnam National Day, Lunar New Year.
• Leave: 12 annual leave days + 4 sick leave days/year.
• Annual performance review.
• Annual health check.
• Insurance: social + premium health insurance.
• Team break-release funded twice a year + fun internal events.
• Working hours: 8:30–18:00 (1.5h lunch).
• Location: Floor 12A, Sao Mai Building, 19 Le Van Luong, Thanh Xuan, Hanoi.

Please send us your CV via f.creativeteam@gmail.com
Subject: [Account Coordinator / Junior Account Executive] Your Name

F.LEARNING STUDIO has transformed the Online Learning Experience with Animation since 2016. At F.Learning Studio, we do not just provide animation videos. We consult on how animation works for our partner business; using our expert knowledge of animation to revolutionize and empower education. We are the world’s #1 Animation Partner for training and education.

We create a place to welcome different people, no matter who you are, your background, or where you come from. The more differences, the more we will find a way to revolutionize animation power.

• Website: https://www.flearningstudio.com/ 
• Fanpage: https://www.facebook.com/fcreativeteam 
• Vimeo: https://vimeo.com/fcreativeteam 
• Recruitment website: https://www.fab.careers/jobs/account-executive 
• Add: Floor 12a, Sao Mai Building, 19 Le Van Luong Street, Thanh Xuan, Hanoi, Vietnam.

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