When a internal team says "we need an AI tool," they usually describe a symptom, not the core issue. Your goal as an AI Engineer here is to dig deeper.
Diagnose before building: Ask the essential questions that prevent building the wrong tool; Draw clear boundaries: Know exactly what AI can evaluate reliably versus where human discretion is indispensable; Design for adoption: Create workflows that guide users through diagnostic steps rather than replacing their core judgment.
If you treat internal AI tooling as a real product with real human constraints, skip the cover letter and demonstrate your approach in the challenge below
The Brief
Context
This assessment evaluates your ability to diagnose operational bottlenecks, define AI/human boundaries, ask sharp discovery questions, and design practical AI-assisted workflows.
Below are two distinct business cases representing different operational challenges. Read both cases, then answer the questions at the bottom. Your answers for Questions 1–3 should address both cases (either by comparing them or answering per case), while Question 4 asks for a workflow design tailored to Case 1.
Context: The HR team receives applicant CVs via email for various roles (e.g., Account Manager, AI Automation Specialist). Currently, a screener manually reads each CV against the Job Description (JD) to make a pass/fail decision.
Because candidate volume is rising, this manual process has become a bottleneck. Additionally, different screeners often score the same CV differently. Leadership wants an automated system to help collect CVs, score them, and tag them with priority status flags (🔴 Low Match / 🟡 Potential Match / ✅ High Match) so recruiters know which candidates to review first.
Our Content team uses a structured approach to create educational materials:
Identify the target audience.
Pinpoint the learning gap (what the reader lacks).
Classify the failure type (why the reader struggles).
Select the matching design principles and templates.
Write the outline and draft.
We have an internal knowledge base containing these frameworks, taxonomies, and templates. However, writers frequently skip steps 1 - 4 and jump straight to writing outlines. This leads to generic content that fails to solve the reader's underlying issue.
The Task
Please answer the following questions:
01. Problem Diagnosis & Stakeholder Discovery
02. AI Capabilities & Human-in-the-Loop Boundaries
03. System & Interaction Design Strategy (Case 2 focus)
04. Workflow Architecture (Case 1 Focus)
The Rules
Submit Your Challenge